Frequently Asked Questions

hyperbet supports a wide range of payment methods popular with Filipino players:

• E-Wallets: GCash, PayMaya
• Online Banking: BPI, BDO, Metrobank
• Credit / Debit Cards: Visa, Mastercard

All transactions are processed in Philippine Peso (PHP / ₱). Additional payment options may be available — check the cashier section of your account for the latest list.

Most deposits via GCash and PayMaya are credited to your hyperbet account instantly. Bank transfers (BPI, BDO, Metrobank) may take up to 30 minutes during business hours. If your deposit has not appeared after 1 hour, please contact our support team with your transaction reference number and we'll resolve it promptly.

The minimum deposit at hyperbet is ₱100 for most payment methods. Some methods may have a slightly higher minimum — this will be displayed clearly in the cashier before you confirm your transaction. There is no maximum deposit limit for verified accounts, though very large deposits may require additional verification for security purposes.

Log in to your hyperbet account, go to the Cashier section, and select Withdraw. Choose your preferred withdrawal method, enter the amount, and confirm. Withdrawals are processed to the same payment method used for your most recent deposit where possible. Make sure your account is fully verified before requesting a withdrawal — unverified accounts cannot process payouts.

hyperbet processes withdrawal requests within 1–3 business hours for verified accounts. GCash and PayMaya withdrawals are typically the fastest, often arriving within minutes of processing. Bank transfers to BPI, BDO, and Metrobank may take up to 1 business day. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays.

Common reasons for withdrawal delays or declines include:

• Account verification (KYC) not yet completed.
• Active bonus wagering requirements not yet met.
• Withdrawal amount below the minimum threshold (₱200).
• Security review triggered by unusual account activity.
• Mismatch between account details and payment method details.

If your withdrawal has been pending for more than 24 hours, please contact our support team at [email protected] with your withdrawal reference number.

hyperbet regularly offers promotions for Filipino players, including welcome bonuses for new members, reload bonuses, free spins on selected slots, and cashback offers. Specific bonus details, eligibility requirements, and validity periods are published on the hyperbet Casino promotions page. All bonuses are subject to wagering requirements — please read the full terms before opting in.

A wagering requirement (also called a playthrough requirement) means you must wager your bonus amount a specified number of times before the bonus funds can be converted to withdrawable cash. For example, a ₱500 bonus with a 20x wagering requirement means you must place a total of ₱10,000 in bets before you can withdraw the bonus winnings. Different games may contribute different percentages toward wagering requirements — slots typically contribute 100%, while table games may contribute less.

hyperbet offers a full lineup of games for every type of player. The platform includes:

• Slots: Hundreds of titles from top providers, with classic reels, video slots, and jackpot games.
• Live Dealer Tables: Real-time games including Baccarat, Roulette, Blackjack, and MG Live tables streamed in HD.
• Card Games: 3-Hand Casino Hold'em and other poker variants.
• Bingo: Filipino-favourite bingo rooms with multiple ball speeds and prize tiers.
• Sports Betting: PBA, NBA, UFC, boxing, and more — with live in-play betting available.

New games are added regularly, so check the hyperbet Casino page for the latest additions.

Yes. hyperbet is fully optimised for mobile browsers on both Android and iOS devices. You can access the full game library, manage your account, make deposits and withdrawals, and contact support — all from your smartphone or tablet. No app download is required; simply visit hyperbet.asia on your mobile browser and log in to your account.

All games on hyperbet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our game providers are regularly audited by independent testing laboratories. Live dealer games are streamed from professional studios with real cards and wheels, providing an additional layer of transparency. hyperbet is committed to fair play for every player across the Philippines.

The minimum age to register and play on hyperbet is 21 years old, in compliance with PAGCOR regulations governing online gaming in the Philippines. Age verification is mandatory for all accounts. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. We take underage gambling very seriously — walang exception.

Log in to your hyperbet account and navigate to Account Settings > Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits and loss limits. Limits take effect immediately. If you wish to increase a limit, a mandatory 7-day cooling-off period applies before the increase becomes active. Decreasing a limit takes effect right away.

You can activate self-exclusion at any time from your account's Responsible Gaming settings. Choose a temporary cooling-off period (24 hours up to 6 weeks) or permanent self-exclusion. Once activated, your account is suspended immediately and you will not be able to log in or place bets during the exclusion period. For permanent self-exclusion, the restriction cannot be reversed for a minimum of 5 years. You can also contact our support team to request self-exclusion on your behalf. For independent support, PAGCOR's responsible gaming resources are available to all Philippine players.