At hyperbet, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience healthy and enjoyable — always.
Age Restriction
Important Notice: Gambling is intended for entertainment purposes only. It should never be seen as a way to earn income or solve financial problems. If you feel that gambling is negatively affecting your life or the lives of those around you, please use the tools and resources available on this page or contact our 24/7 support team at [email protected].
hyperbet strictly enforces the 21+ age requirement mandated by PAGCOR. Every new account undergoes mandatory identity and age verification before real-money gaming is permitted. No exceptions, walang palya.
Players who feel they need a break can activate self-exclusion at any time. Choose a cooling-off period of 24 hours, 7 days, 30 days, or a permanent exclusion — your account access is suspended immediately.
Set daily, weekly, or monthly deposit limits on your hyperbet account to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be increased after a 7-day cooling-off period.
In addition to deposit limits, hyperbet lets you set a maximum loss threshold per day, week, or month. Once your loss limit is reached, your account is automatically restricted from further real-money play for that period.
It's easy to lose track of time when you're in the zone. hyperbet's session time reminders alert you after a set period of play, giving you a nudge to take a break, stretch, and reassess your session.
Our dedicated Filipino support team is available around the clock to assist players who have concerns about their gaming habits. Reach us anytime — we're here to help, not judge.
hyperbet puts you in the driver's seat. All responsible gaming tools are accessible directly from your account dashboard — no need to contact support to activate them. Here's what's available to every registered player.
hyperbet operates in alignment with the Philippine Amusement and Gaming Corporation (PAGCOR) responsible gaming framework. PAGCOR provides resources and support for players who may be experiencing gambling-related difficulties.
PAGCOR Responsible Gaming Hotline: 1-800-10-PAGCOR (available during business hours)
Players are encouraged to reach out to PAGCOR directly for independent support and guidance on responsible gaming practices in the Philippines.
Set a reminder interval — every 30, 60, or 90 minutes — and hyperbet will display a pop-up showing how long you've been playing and your net session result. A simple but powerful way to stay grounded.
Need a short break without committing to full self-exclusion? A cooling-off period temporarily suspends your account for a period of your choosing — from 24 hours up to 6 weeks. During this time, you cannot log in or place bets.
If you decide that you need to stop gambling permanently, hyperbet's permanent self-exclusion closes your account indefinitely. This decision cannot be reversed for a minimum of 5 years. We take this seriously and will not attempt to re-engage excluded players.
Review your full betting history, deposit and withdrawal records, and session logs at any time from your account dashboard. Transparency about your own activity is a key part of responsible gaming.
Players who prefer not to receive promotional emails, SMS, or push notifications can opt out at any time from their account settings. hyperbet will not send bonus offers or promotional content to opted-out players.
Answer these questions honestly. If you find yourself saying "yes" to several of them, it may be time to take a break or seek support. There's no shame in asking for help — it's the smart play.
Do you find yourself spending more money on gambling than you originally planned?
Have you ever borrowed money or sold belongings to fund your gambling activity?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you tried to win back money you've lost by gambling more — also known as "chasing losses"?
Has gambling caused problems in your relationships, work, or studies?
Do you find yourself thinking about gambling even when you're doing other things?
If you answered yes to two or more of these questions, we strongly encourage you to use hyperbet's self-exclusion tools or contact our support team. You can also reach out to PAGCOR's responsible gaming resources for independent assistance.
Problem gambling — sometimes called gambling disorder — is a condition where a person is unable to control their gambling behaviour despite negative consequences to their finances, relationships, mental health, or daily life. It affects people of all backgrounds, from Manila to Mindanao, and it can develop gradually over time.
The good news is that problem gambling is treatable. Recognising the signs early and seeking help is the most important step a player can take.
If you're concerned about a family member or friend's gambling habits, approach the conversation with empathy and without judgment. Encourage them to speak with a professional counsellor or to contact PAGCOR's responsible gaming support line. You can also contact hyperbet's support team on their behalf to discuss account restriction options.
Remember: problem gambling affects the whole family, not just the individual. Support is available for loved ones too.
hyperbet enforces a strict minimum age of 21 years for all real-money gaming activity, in full compliance with PAGCOR regulations. During registration, every player must submit a valid government-issued Philippine ID — such as a PhilSys National ID, passport, UMID, or driver's license — to verify their age and identity before their account is activated.
Any account found to belong to a person under 21 years of age will be immediately suspended, all funds returned, and the matter reported to PAGCOR as required by law. hyperbet also encourages parents and guardians to use device-level parental controls to prevent underage access to online gaming platforms.
hyperbet does not engage in predatory marketing practices. We do not target vulnerable individuals, players who have self-excluded, or those who have shown signs of problem gambling with bonus offers or promotional incentives. Our marketing is directed exclusively at adults who have opted in to receive communications and who are gaming responsibly.
If you or someone you know needs support, the following resources are available to players across the Philippines:
You are never alone. Reaching out is a sign of strength, and help is always available — whether you're in Manila, Cebu, Davao, or anywhere across the archipelago.
hyperbet is here for the long game — and so are you. Sign in to your account to review your responsible gaming settings, or explore the hyperbet Platform and enjoy the game the right way.